Following the closure of Swain & Jones JLR franchise in November 2015, Motest took over much of their service & repair side, including skilled technicians and specialist tools/equipment/parts/lubricants. As an independent specialist, our objective is to offer superb customer service and dealer level skills in servicing and repairing Jaguar & Land Rover cars in East St, Farnham Surrey – right opposite Swain and Jones old premises.
We have taken on both Jaguar & Land Rover trained technicians. The skills include joint first place in Land Rover technician of the year and 4th place in Jaguar technician of the year (as at Sept 2015). This is out of the total Jaguar & Land Rover dealer network across the UK. It is our intention that investment in the product training will continue to ensure we are fully conversant with the latest Jaguar Land Rover technology and updates.
Under EU law a car can be serviced by a non franchise, while still under warranty, provided it is serviced in accordance with the manufacturers schedule and uses genuine parts and specified lubricants. We fit only OE manufactured Jaguar & Land Rover parts with the correct grade of Castrol lubricants.
Motest is a locally owned family company and has established itself as the leading repair & MOT centre in Farnham, with great reviews and customer feedback. As we also have a Toyota service franchise at Farnham, we are more than aware of how the customer is the most important part of running a garage. Our objective is to combine dealer level technical skills with a local personal touch.
To guarantee a high level of quality, we have purchased a major quantity of genuine Jaguar and Land Rover parts as well as the entire stock of Castrol lubricants, specified for these cars.
We have acquired all the special tools for Jaguar & Land Rover, which will enable us to carry out work to dealer standard. They total nearly 600 and enable us to carry out work to full dealer standard. Very few independent JLR specialists in the UK will hold this many.
Given the complexity of modern cars, we also acquired dealer level diagnostic capability which we will be regularly updating. This will assure owners that Motest has the ability to interrogate the cars software systems to an exacting level to correctly diagnose and repair faults, no matter how complex. We can programme replacement keys and complete electronic service books.
MOTEST Farnham LRJ Specialist
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